A resposta de Stephen Baker e Heather Green, na BusinessWeek Online, é sim: Social Media Will Change Your Business. Uma pequena citação: “Blogs were the heart of the story in 2005. But they’re just one of the tools millions can use today to lift their voices in electronic communities and create their own media. Social

O Grupo de Pesquisa em Jornalismo On-Line, criado em 1995, está sediado na